Many beneficiaries of the Benazir Income Support Programme (BISP) have recently reported receiving less money than the official approved amount. If you’re one of them, don’t worry—BISP has made it easy to report illegal deductions and lodge complaints for free.
Here’s a complete step-by-step guide to help you report any deduction in your BISP payments and ensure you receive your full entitled amount.
✅ Who Can File a Complaint?
If you’re a registered BISP beneficiary and received less than the official amount (e.g., Rs. 13,500), you are eligible to report the issue. Filing a complaint is completely free—you should never pay an agent or middleman to resolve your issue.
🔍 4 Easy Ways to Report Illegal Deductions in BISP Payments
1. 📞 Call the Official BISP Helpline
Dial 0800-26477 (Toll-Free) from your mobile or landline.
Tip: Keep your CNIC number ready. A representative will guide you through the entire complaint process.
2. 🌐 Submit a Complaint Online
Visit the official BISP website: www.bisp.gov.pk
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Navigate to the “Complaints” section.
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Fill out the form with your CNIC and a brief explanation of the deduction.
3. 🏢 Visit the Nearest BISP Office
Head to your nearest BISP Tehsil Office with:
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Your original CNIC
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Any proof of payment (SMS, receipts, or slips)
Officials at the center will file your complaint and provide you with a reference.
4. 📱 Use the BISP Mobile App (If Available)
BISP has launched a mobile application in select areas.
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Download the BISP App from the Google Play Store.
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Use it to file a complaint easily by entering your CNIC and deduction details.
📩 What Happens After Filing a Complaint?
Once submitted, your complaint will be verified by BISP through their internal tracking and payment systems.
If any fraud or unauthorized deduction is detected, the responsible agent or official will face strict action, and your deducted amount may be refunded.
🔐 Key Safety Tips for All BISP Beneficiaries in 2025
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❌ Never pay a bribe or fee to anyone for BISP payments.
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✅ Save all SMS alerts and payment receipts as proof.
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☎️ Always rely on official sources like:
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SMS from 8171
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Official website: www.bisp.gov.pk
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Helpline: 0800-26477
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ℹ️ Final Thoughts
Receiving your full BISP payment is your right. By following the official complaint channels, you can help stop corruption and ensure that your family receives the financial support you’re entitled to.
Always stay informed and updated with the latest BISP news.
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